File #: 202200227    Version: 1
Type: Motion Status: Adopted
File created: 1/31/2022 In control: Cincinnati City Council
On agenda: 2/2/2022 Final action: 2/2/2022
ORD/RES# date: ORD/RES#:
Title: MOTION, dated 01/31/2022, submitted by Councilmember Landsman, ECC Continuous Improvement Report, WE HEREBY MOVE that the Administration report back to Council within 30 days on the Continuous Improvement1 [hereafter referred to as "CI"] efforts underway at the Emergency Communications Center of the City of Cincinnati. The report should include: a) Details on the CI approach being used; b) Specific investments in CI being made [plus any and all investments being made in 'Quality Assurance]; c) A timeline of these investments AND any intended future investments in CI & QA; and; d) Clearly articulated measures for i) staffing improvement, ii) overall operational improvements, and ii) improvements to each step of our emergency response [including quality of initial intake, effective dispatch, time on scene, quality of services delivered, etc.]
Sponsors: Greg Landsman
Attachments: 1. Motion

title

 

MOTION, dated 01/31/2022, submitted by Councilmember Landsman, ECC Continuous Improvement Report, WE HEREBY MOVE that the Administration report back to Council within 30 days on the Continuous Improvement1 [hereafter referred to as “CI”] efforts underway at the Emergency Communications Center of the City of Cincinnati.  The report should include: a) Details on the CI approach being used; b) Specific investments in CI being made [plus any and all investments being made in ‘Quality Assurance]; c) A timeline of these investments AND any intended future investments in CI & QA; and; d) Clearly articulated measures for i) staffing improvement, ii) overall operational improvements, and ii) improvements to each step of our emergency response [including quality of initial intake, effective dispatch, time on scene, quality of services delivered, etc.]

 

recommendation

 

ADOPT